Personable- she gets to know you, genuinely cares about what's best for you Opinions- she voices her opinion, isn't a yes man. Balances that well with listening to what you want Knowledgeable- she knows that space, has a lot of contacts and will use them to help. Our first mortgage lender fell through and julie used a contact at a different lender to put together a new loan from scratch in one day. She's a fixer. If something is wrong she'll find a way to make it right Above and beyond- julie came and personally inspected our first home purchase because we didn't want to pay for an inspector. Her and Charlie, her husband personally invested in us. Advocate- julie is not afraid to got to bat for her clients. If we were ever unhappy, regardless of how justified we were she would advocate for us and work out a deal we could feel good about. She always says- it never hurts to ask. Julie is kind and honest. I trust her, and that makes all the difference when you're working with a realtor. We love julie and will always remember how kind and helpful she's been to us over the years!